Storage and Payment Policy
Due to the current circumstances, orders are taking slightly longer than usual to reach customers. We are in touch with every customer by phone and WhatsApp so do please look out for a message from our team to ensure a smooth delivery!
90% of customers receive their shakes without issues, but due to the current circumstances, 10% orders are taking a little longer than usual. We are not able to control the occasional delay beyond this. We do use reliable partners such as FedEx.
120 PACK: 30 SHAKES X 4 DELIVERIES
60 PACK: 30 SHAKES X 2 DELIVERIES
30 PACK: 30 SHAKES X 1 DELIVERY
6 PACK: 6 SHAKES X 1 DELIVERY
We will ensure smooth tracking from our side till you receive your package.
Shelf-Life and Easy Storage!
Our products have an updated 6-month expiry window now and at the time of delivery, we promise that you will have a minimum 60 days shelf life. This is our standard customer policy. These shakes can be kept outside in a dry area away from direct sunlight and will remain safe until the 'Best Before Date' on the shakes. Most customers keep at least 6 in the fridge for chilling/immediate consumption, store the rest in their kitchen with their breakfast materials.
A NOTE ON CARBON FOOTPRINT
Each delivery of a STRIVE pack places a delivery boy or a van on the street in the city or across the state and there is an equal carbon footprint. Now more than ever, we request you to pre-plan when possible and order a little more than required and keep them in stock during this uncertain time. The lower the number of deliveries there is a lower carbon emission footprint. Recycle these 100% recycle-friendly plastic bottles (and cartons - 100% recycled) with your local plastic collector in your community.
Thanks for your understanding.
SHIPPING & PAYMENT POLICY
Thank you for visiting and shopping at "www.strive.store" owned by PlantByte Foods and Nutrition Private Limited hereafter referred to as ‘PlantByte’.. Following are the terms and conditions that constitute our Shipping & Payment Policy:
How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
- After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in eco-friendly cardboard boxes which are firmly sealed.
What is the range of locations to which STRIVE ships their products?
Plantbyte ships throughout India to multiple pin codes!
My order has been shipped. Now how can I track it?
- Once your order has been dispatched, you will receive an email with details of your order confirmation. You will receive an SMS with a tracking number and the courier company that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our warehouse.
- Our trusted courier partner includes FedEx, Delhivery, Swiggy for local same day Subscription deliveries amongst a few other courier partners.
- Plantbyte is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 5 working days from the date of the order and payment.
- Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (unless specified at the time of order).
What is the estimated delivery time?
We usually dispatch most orders within 2-3 business days (excluding Sundays and public holidays)
- We manufacture a fresh batch of products every month so that we can live up to our promise of providing fresh, non-expired products.
- While we are trying our best to avoid this situation, these products might delay your order.
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 3 days of the order date.
- Limited Liability: In case the product is unavailable or out of stock; or the delivery address is outside standard deliverable areas or in case of unforeseen or contingent circumstances beyond our control where your order cannot be processed, we will offer you a full refund for your purchase.
Will my order be shipped in multiple shipments? What does this mean?
This applies only to our SX members who order large packs of 60/120 shakes, they receive our products in multiple shipments as and when they run out.
Are there any shipping charges applicable on my order?
Currently there are “NO” Shipping charges within India but we do charge for shipping many parts of the year. These charges are displayed to the Customer on the website and at checkout.
Does Plantbyte ship outside India?
At present Plantbyte ships only to India. However, we are working on starting international delivery to many other countries, so stay tuned!